PRIVATE & SECURE PATIENT BILLING
Patient BillingOS
Clear statements, claim status, payment visibility, and support in one healthcare billing experience.
Review what you owe, understand what is covered, track billing progress, and see every important status in one place.
STATEMENTS & BALANCES
Your balance at a glance
See what you owe, what insurance is still reviewing, and when your next payment is due.
$
CURRENT BALANCE
$1,240.00
⛨
PENDING INSURANCE
$860.00
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PATIENT RESPONSIBILITY
$380.00
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LATEST STATEMENT
Issued May 1
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PAYMENT DUE DATE
Due May 31
CLAIM STATUS
Claims & Billing Status Tracker
Follow your claim from the moment it is received to final settlement. Each step is time-stamped and visible in AuditOS.
Progress: 4 of 6 steps complete
Current: Payment processing
✓
Claim received
Your provider sent the claim.
✓
Under review
Your insurer is checking coverage.
✓
Approved
Covered amount confirmed.
—
Denied
Not applied. If denied, you'll see the reason and next steps.
5
Payment processing
Insurer payment is on its way.
6
Settled
Claim closed and balance final.
Every status change is recorded with a timestamp for full transparency.
PAYMENT STATUS
Payment Status & Settlement Console
See where every payment stands. If something needs your attention, you can review or resolve it in one step.
!
Failed
A recent payment did not go through. Your balance is unchanged and no extra fees have been added.
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Pending
Your payment was received and is being confirmed. This usually takes 1–3 business days.
â–£
Scheduled
An upcoming payment is set for your due date. You can change the amount or date before it runs.
✓
Paid
Settled payments are applied to your balance and saved with a receipt for your records.
COMPLIANCE & AUDIT
Compliance & Audit Visibility Console
Every billing event, claim decision, payment record, and support action is recorded with a clear timestamp. You can see what happened, when it happened, and who took action, so your billing history stays transparent, private, and audit-ready.
BILLING EVENT · TIMESTAMPED
Billing events are logged as they occur, including new statements and balance updates.
CLAIM DECISION · TIMESTAMPED
Claim decisions, approvals, and denials are recorded with their review status.
PAYMENT RECORD · TIMESTAMPED
Payment records capture paid, pending, scheduled, and failed states for full traceability.
SUPPORT ACTION · TIMESTAMPED
Support actions and resolutions are documented with clear audit visibility.
Still need help? Contact billing support
Reach a billing specialist directly. Every support request is logged securely with a timestamp for your records.
BILLING SUPPORT
Billing Support & Assistance
Have a question about your bill? Choose the topic that fits and we'll guide you to the right answer. Your information stays private and secure.
💬
Billing Questions
Get plain-language answers about charges, balances, and what you owe.
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Statement Questions
Understand each line on your statement, dates of service, and adjustments.
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Claim Questions
Learn why a claim is under review, approved, or denied, and what comes next.
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Payment Help
Resolve a failed payment, update a scheduled payment, or explore payment options.
CONNECTED SYSTEMS
Continue across your TFarms OS
Move between billing, care, payouts, audit records, and ledger history with one unified, privacy-minded navigation.